Visit us at BEA: New York, 31 May - 2 June 2017
Are you attending BEA (returning to NYC’s Javits Center, after a brief stop in the Windy City) from 31 May to 2 June? If so, we’d like to invite you to join us at Booth 412 for a tour of our latest extensions of our growing portfolio of STREAM applications.
As the largest supplier of integrated software solutions for publishers, Klopotek continues to blaze the trail in addressing the requirements of today’s print, digital, & mobile world with intuitive, web-based applications delivering slick modern workflows.
At this year’s BEA, we will be highlighting several significant additions to our existing portfolio of STREAM applications including Customer Contact Management and CRM.
Know your customer with our tools
Klopotek’s new Customer Contact Solution consists of Contact 360°, a state-of-the-art business partner management App featuring a configurable dashboard, and Ticketing, an App to handle all information requests of your business partners, questions, complaints, etc. in a customizable workflow. Both applications run on STREAM, Klopotek's cloud-based platform with exceptional user interaction for providing intuitive workflows.
We think you will be particularly impressed with our complete CRM solution – which combines the functionality of several of our most popular STREAM applications with third-party tools that have become de facto standards (i.e. – Salesforce & Liferay) in the publishing industry.
Klopotek CRM provides publishers with an entirely new view of your customer relationships – allowing you to address the right customer, with the right information, at the right time.
We are confident that you will find that Klopotek CRM offers a customer management experience that is second to none.
In our BEA demonstration, we'd like to share what we believe is the most powerful feature of the Portal of our CRM solution (combining as website CMS and e-commerce features) based on Liferay technology: a special Product Portlet enables you to import both product catalog data as well as customer information into the Portal and customize your product offering according to title and user data – pick and choose the titles that are most likely to match the interests of your business partner. As a result, users of your Portal will only see products they are likely to be interested in. This Product Portlet is also highly customizable in terms of design and can easily be adapted to your corporate identity.
Please contact your Klopotek representative to schedule an appointment at info(at)klopotek.com.
Looking forward to seeing you in NYC and please check out our BEA Press Releases (PDFs):