We hope that 2021 was as inspiring for you as it was for us ... please find below some information on milestones we achieved in 2021, many of them in cooperation with our customers – all the best to you for 2022!
In the area of Title Management, Editorial, and Production (TEP), we significantly enhanced our portfolio in 2021 – a trend to be continued next year.
With the powerful app Scheduling, calculations and recalculations, even of complex projects, are only a matter of a moment. This solution was enhanced in 2021 to include functionality to check data provided by Product Quality Manager.
This year, we also made available Title Collector, a smart and flexible tool for generating queries to select products in your database and provide them in a list, and Collective Revisions & Operations, an app that makes the update and modification processes of master data (‘domains’) a simple task.
A project we are currently working on, to be completed by end of March 2022, is extending the Title Life Cycle Manager app to cover the concept of the 'work' (i.e. not only the 'product' but the intellectual property as the base or starting point for creating various types of products). And, as known from our Classic Line, there will be a STREAM app in its own right called Work Component Manager.
The app Metadata Export Manager is being enhanced to become Metadata Export Manager & Content Delivery, a fully STREAM-enabled solution to power the next generation of ONIX messaging. You will be able to organize all your feeds efficiently, while the app ensures that ONIX messages and asset transfers are always in sync, making this clearly visible to the users. In addition to this, Metadata Export Manager & Content Delivery will provide two levels of asset distribution: assets such as cover images and content-related assets (such as epub & audio files).
Our Contracts, Rights, and Royalties (CRR) STREAM apps are being enhanced in various ways.
To make the signing process smoother, Contract Workflow Manager is being integrated with DocuSign – a project to be completed early next year.
Royalty Accounting Manager will, from 2021, in the field of Royalty Recipients, be able to copy a royalty statement and offer the option of viewing agency account data. For printing statements, the Classic Line PDF generation procedure will be replaced by a highly performative process. It will also be possible to create draft statement print jobs (including printing selected sections of draft statements). And assets in print jobs can be merged into a PDF file. Generating and downloading the royalty document for a transaction will be easy, just as downloading statement assets for royalty accounts.
The Royalty Recipient Manager app will feature the option that authors can get a copy of a royalty statement when an agency statement is created. And you'll be able to create a payable account for settlements with agencies.
Following a meeting with a customer or prospect, it is important to check and manage the notes you took, so you – and others in your organization – know how it went and what the next follow-up steps and to do actions are. To keep track of all important elements and to directly act if required, you can now use the web app Contact Tracker for managing 'intelligent' memos of meetings.
Contact Manager and Contact 360°, other apps that are part of our CRM solution, have been worked on in the field of 'contact details:' the information on individual contact persons can be anonymized, the European VAT ID can be checked, and conversation notes for a contact person can become memos to be handled in Contact Tracker.
We're also happy to inform you that soon, as a combination of STREAM and Classic Line features, the complete workflow of managing key accounts will be supported by Klopotek, with a focus on the subscription business. Main elements of the step-by-step process include determining upselling potentials and designing specific packages/offerings at the Sales Department, making these offers and storing all related data, creating contracts and forwarding the signed documents to the Customer Service Department, prompting for contract renewals or modifications, and closing the subscription cycle once the validity of the contract has ended (see below: nwb Verlag).
STREAM: excellent UX to excel
In the areas of both CRR and TEP (Title Life Cycle Management), Klopotek STREAM offers a robust & reliable platform for supporting your publishing processes with many more features in comparison to our Rich Client Solution – in line with the current market demands for software as a guide through completing essential processes in a transparent and time-saving way. As the feedback from many of our customers confirms: focusing on providing an excellent user experience and supporting individual workflows are the most important features of STREAM. And, as illustrated in the examples above, our apps are continuously being enhanced.
Living on video
Processes in publishing can be complex – using Klopotek makes everything easy & intuitive. As just explained, a main reason for this is the way our User Interface is designed, so, in this case, seeing it is more than reading about it – many videos, arranged in playlists, are available, with a simple and clear focus on how essential processes in publishing are completed by using STREAM. Check them out here: