Every support team knows the feeling: the inbox is overflowing, priorities are unclear, and valuable time is lost sorting through an endless stream of customer requests. When tickets come in unorganized — with no structure, no categories, and no clear next steps — response times slow down, manual work piles up, and both customers and support agents feel the frustration. This is exactly the kind of chaos that AI Ticketing – smart AI for customer service – is built to eliminate

In the publishing business, time for bringing exceptional content to market is one of the most valuable resources. Yet teams often lose hours searching through manuals, documentation, and release notes — trying to find the right answer for the workflow task at hand. These delays slow down production, increase the risk of errors, and create unnecessary frustration across teams. That’s exactly why we created the Klopotek AI Assistant — your on-demand expert built directly into

Struggling to keep your marketing fresh and effective? Crafting engaging blurbs, web descriptions, and keyword-rich copy for every title in your catalog can be a monumental task. With the demands of the publishing world constantly evolving, how can you keep your backlist relevant without investing countless hours in copywriting? Watch a short video showcasing our solution: Enter Blurb AI-assisted content generation — a game-changing solution designed to simplify and supercha

In today’s publishing world — where readers expect instant delivery, digital options, and seamless service — manual processes are no...

In an era where content distribution channels are multiplying and global rights transactions are increasingly complex, publishing houses...

Maintaining strong relationships with authors while optimizing internal workflows is more crucial than ever. That’s where Authors Online...

Sub-rights and licensing sales have become vital revenue streams. But managing these processes effectively—across multiple regions,...

In today’s global and digital-first publishing world, Rights and Royalties Management  has never been more critical—or more complex. From...

Find out about key metrics to evaluate the commercial success of a book before publishing and implementing the right workflow tools for...

Learn how to plan a profitable publishing catalog aligned with market trends and audience demand.     In the dynamic landscape of the...

In this article you will learn about the relevance of small texts (‘blurbs’) for title approval, marketing and providing bibliographic...

Discover how AI improves metadata quality and boosts book discoverability.   In today’s highly competitive publishing landscape,...

This article outlines strategies to cut costs in book production while maintaining quality and even acting and producing in a more...

Unlock the Potential of Every Title: A Guide for Professionals Managing Titles Introduction Managing titles effectively is at the core of...

Digital Book Inventory: Smarter, Leaner, and More Profitable with Klopotek

This article explores the essential features of a publishing solution, common challenges publishers face, and how the right software can tra